JASN Subscriber Information, Help, and Services

ASN supports individual and institutional subscriptions.  See Rate Information for details about costs.

  1. ASN Members automatically receive both print and online subscriptions to JASN and CJASN as a member benefit.  Additional Information on ASN Member Benefits can be found on the ASN website. https://www.asn-online.org/membership/
  2. Non-ASN Member Individuals can subscribe for a print and online subscription. Non-members should review the subscriber rates and contact ASN Subscription Services indicated below.  When you subscribe to the online journal you will receive instructions for activating your online access. You will be asked to provide the following information necessary to activate your online subscription to JASN
    • A user name and password that you can easily remember
    • Your name, phone number, and email address
  3. Institutional Subscriptions are fully supported.  Follow your usual "new serial" ordering procedures to subscribe to JASN.   Once payment has been received, you will receive instructions for activating your online account to JASN, and must provide the following:
    • Contact name, title, phone, fax, and email
    • Customer number (included with the letter)
    • Institution's IP Address(es)

Please review this critical information about IP Addresses.  

Your institution will not have access to the full JASN content until you complete this second step.
Contact the ASN to immediately access JASN.

Managing Your Individual or Institutional Subscription

  1. If you forget your customer number:

    • Your customer number appears on every issue above your name and address on your print subscription mailing label. The mailing label is printed on the mailing sheet enclosed in the polybag with your journal. The customer number also appears on the acknowledgment letter you received when you signed up or renewed your subscription. If you do not have either of these items on hand or if you are having problems, please contact ASN at the information below.

  2. If you forget your password or user name:

    • To reset your password or if you have forgotten your user name follow this link:  Reset user name or password.  You wil be asked to enter your user name or your customer number.  Your customer number is always on the JASN mailing label. Once you complete the form, an email will be sent to the address we currently have on file and it will contain your user name and a new password.  

  3. If you need to change the email address on the acount: 

    • To change your email address, you will need to login with your user name and password. Once you are logged in, you will be presented with a form where you can submit changes to your name, email address, phone number and other identifying information.  After you have made the changes in the form, click the "Send Update" button.  The changes should be immediate.  

  4. Institutional Administrators can login and generate COUNTER reports.  To generate a report, follow the link:  COUNTER Reports.  You must be logged in as the insitutional administrator in order to access these reports. 

  5. Additional information for Institutional Users is available via the Institutional Users FAQ.

Terms & Conditions / Guidelines for Usage

All individual and institutional users of CASN must follow the JASN Terms & Conditions.  Institutional users are also obligated to Guidelines for Institutional Usage. 

 

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Contact Information

If you have questions related to your PRINT or ONLINE subscription, please contact:

ASN MEMBERS
The American Society of Nephrology
1510 H Street NW, #800
Washington, DC 20005
Phone: 202-640-4660
E-mail: email@asn-online.org

INSTITUTIONAL or INDIVIDUAL (NON-MEMBER) Subscribers
ASN Subscription Services
Phone: (202) 557-8360
Fax: (202) 403-3615
E-mail: bhenkel@asn-online.org